AI-Powered Customer Support Automation
for
Shopify Stores

Yes. We train the AI on your client’s exact product catalogue, shipping policies, return process, FAQs, and past support conversations. It learns their business inside-out and responds accurately every time. The more data you provide, the smarter and more accurate the chatbot becomes.

It automatically escalates to a human agent with full conversation context — the customer doesn’t have to restart or re-explain their issue. Your support team picks up exactly where the bot left off, saving time and reducing frustration. This seamless handoff ensures complex issues get expert attention.

Absolutely. It can initiate returns, generate RMA numbers, provide real-time refund status, and even process reorders — all without manual intervention. The chatbot integrates directly with Shopify order data, so information is always accurate and up-to-date. This eliminates 70% of return-related support tickets.

Yes. Our chatbot integrates seamlessly with any Shopify store, regardless of theme customization or complexity. It works flawlessly on desktop, mobile, and within the Shopify mobile app. We handle all technical integration — zero disruption to your client’s store operations.

Yes, fully compliant. All conversations are encrypted, customer data is protected with enterprise-grade security, and we meet GDPR, CCPA, and all major privacy regulations. Data security is built into our system from the ground up, not bolted on after the fact.

Initial training takes 5–7 days to go live. The AI becomes smarter with every conversation — within 2–4 weeks, it’s handling 70%+ of tickets automatically. After 12 weeks, most clients see CSAT scores jump 35–40% as the AI learns customer preferences and patterns.

Yes, continuously. You can feed the AI new FAQs, product information, and support tickets at any time — it learns automatically without needing re-training or downtime. Most agencies update training data monthly based on new product launches or seasonal changes. The AI improves with every update.

50+ languages out-of-the-box, including English, Spanish, French, German, Chinese, Japanese, Arabic, and more. Customers can chat in their native language, and the AI responds accurately and naturally. This is perfect for agencies with global clients or stores serving international markets.

Pricing is based on ticket volume and features. Most agencies see ROI within 2–4 weeks because the cost savings from reduced support staff far exceed the service fee. We’ll provide a custom quote after understanding your client’s specific needs — no surprises, no hidden fees.

Yes. You get a unified agency dashboard where you can manage unlimited client chatbots, view performance metrics, and see detailed analytics for each store. Every team member can access their assigned clients’ dashboards, and you control permission levels. Real-time reporting helps you show clients the exact ROI.