WhatsApp marketing tools for your eCommerce store
Black Friday is very near, and Christmas and New Year 2024 are only a few days away.
So, may I know if you have already started connecting your customers on WhatsApp?
Not just for marketing, WhatsApp helps you enable automated conversations for customer support, order tracking, FAQs, etc.
Here are four tips for using WhatsApp for marketing, customer support, order tracking, FAQs, etc:
1) WhatsApp Business API: It allows businesses to send notifications, updates, and customer service messages.
2) Chatbots: Like ManyChat, Chatfuel, or MobileMonkey can integrate with WhatsApp, enabling automated conversations for customer support, order tracking, FAQs, etc.
3) Broadcast Lists.
4) Analytics and Tracking: Use tools like Open Rates, Click-Through Rates, etc, to track the message activities.